Patient Rights

Patient rights In Texas are our priority. Individuals visiting Elite Hospital Kingwood are entitled to certain rights and protections under both state and local laws, emphasizing the importance of patient-centered care. State law ensures that patients have the right to receive medically necessary care without discrimination based on race, ethnicity, religion, or financial status. Additionally, patients in Texas have the right to make informed decisions about their medical treatment, including the right to refuse treatment and be informed of the potential risks and alternatives. It is crucial for patients to be aware of their rights, such as the right to privacy and confidentiality, timely access to emergency services, and the right to receive understandable and detailed explanations of their medical condition and treatment options and billing. These legal provisions collectively aim to safeguard the dignity, autonomy, and well-being of individuals seeking emergency medical care in Texas hospitals.

Patient Advocacy

Quality health care is our priority, and we tirelessly review ways to improve our patient care. If you have a concern about your care, please contact our patient advocate 832-777-6165.

Patient Concerns

Elite Hospital Kingwood Patient Advocate

if you have a concern about your care at Elite Hospital Kingwood, please call us at 832-777-6165 and request to speak with a patient advocate.

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External Resources

You may also contact any of external resources below to file a complaint.

Center for Improvement in Healthcare Quality

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KePRO

Medicare Quality-Improvement Organization
Rock Run Center
5700 Lombardo Center Dr., Suite 100
Seven Hills, OH 44131
844-430-9504
Keproqio.com

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Texas Department of State Health Services

PO Box 149347
Austin, TX 78714
888-973-9347
Hfc.complaints@dshs.texas.gov